For use in computer-based training classes, security screening,
and help desk support
Vedant Video assists system managers, software support and help
desk staff, and computer operations staff to record whole
terminal sessions, which can then be examined in detail to
search for hostile actions by unauthorized users. Furthermore,
Vedant Video allows software and application trainers, and
application demonstrators to record user terminal actions which
can then be replayed as demonstrations or training exercises.
Guided training, even
when the trainer is thousands of miles away
Using Vedant Video, help desk staff can watch a user's screen to
aid with problem diagnosis, and then go on to 'take over the
terminal keyboard' and show the correct usage - even when the
user and help desk staff are thousands of miles apart.
because Vedant Video can capture terminal screen activity which
it can copy to one or more additional terminals, allowing many
users to see exactly the same output appearing on their own
terminals. As a result, help desk staff and application trainers
can see exactly what the user sees on their terminal screen, so
that misunderstandings are reduced or eliminated.
Easy to use and secure too
Software demonstrators can install and use demonstrations of
large and complex software products in seconds, eliminating the
need for costly configurations. Furthermore, Vedant Video's own
security system prevents any misuse of these facilities.