+- Families Forums (http://www.telgen.co.uk/families/forum)
+-- Forum: Families for iPhone, iPod Touch & iPad (/forumdisplay.php?fid=4)
+--- Forum: Problems & Troubleshooting (/forumdisplay.php?fid=7)
+--- Thread: Issues Running Families Sync on Windows 8 (/showthread.php?tid=4960)
Issues Running Families Sync on Windows 8 - wright1968 - 11-May-2012 01:18 AM
I am trying to install Families Sync. It installed with no issues, but will not run. Every time I click the icon on the Start menu, it acts like it is going to run, then nothing.
Is there a known compatibility issue with Windows 8? I am running the Windows 8 Customer Preview. If there is, I can probably get around it by installing on a different PC and then copying the content files to my Windows 8 PC to sync with iTunes, but it seems like a lot of work if there is an easier fix.
RE: Issues Running Families Sync on Windows 8 - malgre - 11-May-2012 10:02 AM
(11-May-2012 01:18 AM)wright1968 Wrote: I am trying to install Families Sync. It installed with no issues, but will not run. Every time I click the icon on the Start menu, it acts like it is going to run, then nothing.
Is there a known compatibility issue with Windows 8? I am running the Windows 8 Customer Preview. If there is, I can probably get around it by installing on a different PC and then copying the content files to my Windows 8 PC to sync with iTunes, but it seems like a lot of work if there is an easier fix.
I think the problem is with the ClickOnce installation, which is not handling dependent .NET modules correctly. If you uninstall Families Sync, then use the "standard" setup from http://www.telgen.co.uk/families/download/FamiliesSyncSetup.exe this should work.
Malcolm Green