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Error when attempting to install Familiessyncsetup - Printable Version

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+--- Thread: Error when attempting to install Familiessyncsetup (/showthread.php?tid=5439)



Error when attempting to install Familiessyncsetup - Mary E Leek - 12-Oct-2017

I get the following error message when attempting to install Familiesyncsetup.exe

  • The installation of Microsoft Visual C++ 2010 Redistributable Package

  • (x86) appears to have failed. Do you want to continue the installation?

I say no and setup closes. Will this software install properly if I continue?

I cannot sync Families for iPad without this being installed on my desktop.

my thanks, Mary


RE: Error when attempting to install Familiessyncsetup - admin - 12-Oct-2017

(12-Oct-2017, 05:41 PM)Mary E Leek Wrote: I get the following error message when attempting to install Familiesyncsetup.exe

  • The installation of Microsoft Visual C++ 2010 Redistributable Package

  • (x86) appears to have failed. Do you want to continue the installation?

I say no and setup closes. Will this software install properly if I continue?

I cannot sync Families for iPad without this being installed on my desktop.

my thanks, Mary

Please uninstall Microsoft Visual C++ 2010 X86 Redistributable then perform the Families Sync installation again.  That should clear the problem.

Malcolm Green


RE: Error when attempting to install Familiessyncsetup - Mary E Leek - 12-Oct-2017

The installation of this package has not completed. Can I uninstall something that hasn't been installed? Sorry to be so dense. Thank you for your reply.


RE: Error when attempting to install Familiessyncsetup - Mary E Leek - 12-Oct-2017

OK, I found the file, uninstalled it, and the fresh installation has now completed. Thank you. I didn't realize there was an older installation of this same file. Thank you for the assist. All is now working properly.

Mary