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Add Unlinked Individual Crashes Families
05-Jun-2012, 09:50 PM
Post: #1
jgs40 Offline
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Add Unlinked Individual Crashes Families
Running iOS 5.1.1 and Families 1.5.1. When ever I try and "Add Unlinked Individual", Families crashes back to iOS.
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06-Jun-2012, 09:15 AM
Post: #2
malgre Offline
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RE: Add Unlinked Individual Crashes Families
(05-Jun-2012 09:50 PM)jgs40 Wrote:  Running iOS 5.1.1 and Families 1.5.1. When ever I try and "Add Unlinked Individual", Families crashes back to iOS.

We've been unable to reproduce this problem. Does it occur when selecting the "Add Unlinked Individual" menu option or when tapping OK after entering the information? Does the problem occur with the Kennedy sample file?

Malcolm Green
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06-Jun-2012, 03:09 PM
Post: #3
jgs40 Offline
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RE: Add Unlinked Individual Crashes Families
(06-Jun-2012 09:15 AM)malgre Wrote:  
(05-Jun-2012 09:50 PM)jgs40 Wrote:  Running iOS 5.1.1 and Families 1.5.1. When ever I try and "Add Unlinked Individual", Families crashes back to iOS.

We've been unable to reproduce this problem. Does it occur when selecting the "Add Unlinked Individual" menu option or when tapping OK after entering the information? Does the problem occur with the Kennedy sample file?

Malcolm Green

It happens the second I touch the "Add Unlinked Individual". I just noticed that this happens only for my personal data. When I do this against the "Kennedy Family" the crash does not happen. Any clues on how to proceed? Perhaps, I should rebuild my personal family file.
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06-Jun-2012, 03:33 PM
Post: #4
malgre Offline
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RE: Add Unlinked Individual Crashes Families
(06-Jun-2012 03:09 PM)jgs40 Wrote:  
(06-Jun-2012 09:15 AM)malgre Wrote:  
(05-Jun-2012 09:50 PM)jgs40 Wrote:  Running iOS 5.1.1 and Families 1.5.1. When ever I try and "Add Unlinked Individual", Families crashes back to iOS.

We've been unable to reproduce this problem. Does it occur when selecting the "Add Unlinked Individual" menu option or when tapping OK after entering the information? Does the problem occur with the Kennedy sample file?

Malcolm Green

It happens the second I touch the "Add Unlinked Individual". I just noticed that this happens only for my personal data. When I do this against the "Kennedy Family" the crash does not happen. Any clues on how to proceed? Perhaps, I should rebuild my personal family file.

It would be useful to a) run Legacy's File Maintenance>Check/Repair on your file on the PC just in case there are any problems with the database then b) transfer the file again to the phone. If the problem still occurs, please send the sqlite file to supportinfo@telgen.co.uk so that we can reproduce the problem (it will be treated in confidence).

Malcolm Green
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