Families Forums / Families for iPhone, iPod Touch & iPad / Problems & Troubleshooting v / Import photos

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Import photos
19-Aug-2010, 10:03 PM
Post: #1
Jam3944 Offline
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Import photos
All of my photos are tif's. Can they be imported?
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24-Aug-2010, 08:14 PM
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malgre Offline
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RE: Import photos
(19-Aug-2010 10:03 PM)Jam3944 Wrote:  All of my photos are tif's. Can they be imported?

There should be no problem in transferring TIFF files to Families. However, there have been some errors reported by Families Sync when converting certain TIFF files for transfer, but we have been unable to reproduce these ourselves. However a change was made in the latest version of Families Sync (1.1.1.3) which we believe may fix the problem. If you find problems in transferring TIFF files with this version please llet us know, preferably sending us one of the files that cause the problem so that we can attempt to reproduce it here.

Malcolm Green
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