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I transferred my family file to my Android device but it is not shown in Families
If you have a problem accessing your family file after transferring it to your device via USB, please ensure that you have Families 2.2.2 or later, and Families Sync 2.1.1 or later.

Families now stores its data files in the "standard" Android data locations for internal and external (SD card) storage (the "Base Folder"). The exact value of these locations varies according to the device model, but the following are typical (from a Samsung Galaxy S4):

internal: /storage/emulated/0/Android/data/

external: /storage/extSdCard/Android/data/

If your device supports both internal and external storage, you can select which to use via the setting "Use External Storage". The Settings screen also shows the current value of Base Folder.

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