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When trying to sync I keep getting error
#1
The error i keep getting is

System.IO.FileLoadException: Could not load file or assembly 'mtpsharp, Version=1.0.4703.17375, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)

What does this mean and how can i fix it.
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#2
(14-Mar-2013, 06:06 AM)rdclark Wrote: The error i keep getting is

System.IO.FileLoadException: Could not load file or assembly 'mtpsharp, Version=1.0.4703.17375, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)

What does this mean and how can i fix it.

Please uninstall Families Sync then reinstall from http://www.telgen.co.uk/families/downloa...cSetup.exe

Malcolm Green
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#3
(20-Mar-2013, 06:04 PM)malgre Wrote:
(14-Mar-2013, 06:06 AM)rdclark Wrote: The error i keep getting is

System.IO.FileLoadException: Could not load file or assembly 'mtpsharp, Version=1.0.4703.17375, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)

What does this mean and how can i fix it.

Please uninstall Families Sync then reinstall from http://www.telgen.co.uk/families/downloa...cSetup.exe

Malcolm Green


I tried that several times and it still wouldn't work however I tried syncing using wifi instead of usb and it worked.
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