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Cannot locate server - wifi
#1
Windows 7 Pro, 32-bit, iPad version 1, OS=5.1, Families is 2.0.3.0, newest iTunes is running.

Families setting is for iPad, tab for Sync Device using Wi-Fi.
No device listed, click on Locate Device by Address.
Enter the IP address from iPad/Families/Sync button is 192.168.10.51, port 5050.

Get message: "Unable to connect to the remote server"

Am I missing a setting somewhere?
iPad does show up in Windows Explorer like a drive, under Computer.
iPad has same subnet as this machine, 255.255.255.0
Zone Alarm firewall is enabled for all 192.168.10.xxx ranges
Windows firewall is disabled.
AVG is disabled.

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#2
(05-Mar-2014, 03:20 AM)rmhansense Wrote: Windows 7 Pro, 32-bit, iPad version 1, OS=5.1, Families is 2.0.3.0, newest iTunes is running.

Families setting is for iPad, tab for Sync Device using Wi-Fi.
No device listed, click on Locate Device by Address.
Enter the IP address from iPad/Families/Sync button is 192.168.10.51, port 5050.

Get message: "Unable to connect to the remote server"

Am I missing a setting somewhere?
iPad does show up in Windows Explorer like a drive, under Computer.
iPad has same subnet as this machine, 255.255.255.0
Zone Alarm firewall is enabled for all 192.168.10.xxx ranges
Windows firewall is disabled.
AVG is disabled.

I can see no obvious reason why Families Sync doesn't "see" the iPad, unless there's a problem with Zone Alarm - I suggest disabling this temporarily to check. Also, please try the following command from a command prompt: ping 192.168.10.51

Otherwise you can transfer files via USB or cloud.

Malcolm Green
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#3
Quote:I can see no obvious reason why Families Sync doesn't "see" the iPad, unless there's a problem with Zone Alarm - I suggest disabling this temporarily to check. Also, please try the following command from a command prompt: ping 192.168.10.51

Thanks for your suggestions, Malcolm.

I did try with Zone Alarm disabled, but forgot to include that.

I also did ping the iPad, but it returned the IP address of the PC vs. the iPad. Message on each line was
"Reply from 192.168.10.102: Destination host unreachable"

I can ping from PC to all other devices: PCs, routers, printers, scanners, external drives, etc. And the iPad can print wireless to network printer, and File Managers can see files on other network PCs. So, I am comfortable that the iPad can communicate on the network. But I know some devices are set up to disallow pinging, so perhaps that is why ping is failing.

I guess I will have to try the more cumbersome USB method.

================
(Separate observation about forum: Selecting icon to insert image seems not to work, is that normal on this forum?)
Quote:Also, please try the following command from a command prompt: ping 192.168.10.51

Followup:
I googled for iPad ping issues.
I found a solution that fixed the ping problem.
I shut off the iPad, recycled the router, and restarted the iPad.
I can now ping to the iPad successfully:

But Families still fails with the message:
"cannot connect to the remote server"
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