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Error when attempting to install Familiessyncsetup
#1
I get the following error message when attempting to install Familiesyncsetup.exe

  • The installation of Microsoft Visual C++ 2010 Redistributable Package

  • (x86) appears to have failed. Do you want to continue the installation?

I say no and setup closes. Will this software install properly if I continue?

I cannot sync Families for iPad without this being installed on my desktop.

my thanks, Mary
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#2
(12-Oct-2017, 05:41 PM)Mary E Leek Wrote: I get the following error message when attempting to install Familiesyncsetup.exe

  • The installation of Microsoft Visual C++ 2010 Redistributable Package

  • (x86) appears to have failed. Do you want to continue the installation?

I say no and setup closes. Will this software install properly if I continue?

I cannot sync Families for iPad without this being installed on my desktop.

my thanks, Mary

Please uninstall Microsoft Visual C++ 2010 X86 Redistributable then perform the Families Sync installation again.  That should clear the problem.

Malcolm Green
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#3
The installation of this package has not completed. Can I uninstall something that hasn't been installed? Sorry to be so dense. Thank you for your reply.
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#4
OK, I found the file, uninstalled it, and the fresh installation has now completed. Thank you. I didn't realize there was an older installation of this same file. Thank you for the assist. All is now working properly.

Mary
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