Documents (from "Add a document from the internet") doesn't display on device

[OddJob57]

Screen goes black followed by an error message ("File not found") as it seems to try to find the file using the Gallery app in the device.

[malgre]

(09-17-2011 11:03 PM)OddJob57 Wrote:  Screen goes black followed by an error message ("File not found") as it seems to try to find the file using the Gallery app in the device.

The app doesn't have the option "Add a document from the internet"! Can you explain exactly what you did to arrive at the "File not found" error message.

Malcolm Green

[OddJob57]

(09-19-2011 04:41 PM)malgre Wrote:  

(09-17-2011 11:03 PM)OddJob57 Wrote:  Screen goes black followed by an error message ("File not found") as it seems to try to find the file using the Gallery app in the device.

The app doesn't have the option "Add a document from the internet"! Can you explain exactly what you did to arrive at the "File not found" error message.

Malcolm Green

Geni can add documents to its database in several ways; one is using the menu choice "Add a document from the internet". Another way is to upload a file, e.g. a .PDF. The WFT app displays the .PDF but not the result of the "Add a document from the internet"-function.

I believe the "Add a document from the internet"-function in Geni results in a .JPG snapshot of the web-page in addition to the URL in the Geni database).

Both the .PDF and .JPG entries from the Geni database shows up as entries in the listing of docs in the WFT app but only the .PDF can be displayed (the other results in the "File not found").

[malgre]

(09-19-2011 05:06 PM)OddJob57 Wrote:  

(09-19-2011 04:41 PM)malgre Wrote:  

(09-17-2011 11:03 PM)OddJob57 Wrote:  Screen goes black followed by an error message ("File not found") as it seems to try to find the file using the Gallery app in the device.

The app doesn't have the option "Add a document from the internet"! Can you explain exactly what you did to arrive at the "File not found" error message.

Malcolm Green

Geni can add documents to its database in several ways; one is using the menu choice "Add a document from the internet". Another way is to upload a file, e.g. a .PDF. The WFT app displays the .PDF but not the result of the "Add a document from the internet"-function.

I believe the "Add a document from the internet"-function in Geni results in a .JPG snapshot of the web-page in addition to the URL in the Geni database).

Both the .PDF and .JPG entries from the Geni database shows up as entries in the listing of docs in the WFT app but only the .PDF can be displayed (the other results in the "File not found").

Ok, I understand now - I thought you were trying to add the document from the app. However, I'm not clear exactly which type of document is failing to display. Can you let me know the URL? Does the URL display OK in the Android browser?

Malcolm Green

[OddJob57]

Here is an example;
http://photos.geni.com/p9/2454/9534/5344...iginal.jpg

(09-19-2011 09:31 PM)malgre Wrote:  

(09-19-2011 05:06 PM)OddJob57 Wrote:  

(09-19-2011 04:41 PM)malgre Wrote:  

(09-17-2011 11:03 PM)OddJob57 Wrote:  Screen goes black followed by an error message ("File not found") as it seems to try to find the file using the Gallery app in the device.

The app doesn't have the option "Add a document from the internet"! Can you explain exactly what you did to arrive at the "File not found" error message.

Malcolm Green

Geni can add documents to its database in several ways; one is using the menu choice "Add a document from the internet". Another way is to upload a file, e.g. a .PDF. The WFT app displays the .PDF but not the result of the "Add a document from the internet"-function.

I believe the "Add a document from the internet"-function in Geni results in a .JPG snapshot of the web-page in addition to the URL in the Geni database).

Both the .PDF and .JPG entries from the Geni database shows up as entries in the listing of docs in the WFT app but only the .PDF can be displayed (the other results in the "File not found").

Ok, I understand now - I thought you were trying to add the document from the app. However, I'm not clear exactly which type of document is failing to display. Can you let me know the URL? Does the URL display OK in the Android browser?

Malcolm Green

[Sydney Sheldon]

I am not able to upload a Pdf file using the menu choice .I am getting error messages.There seems to be some problem with my app.Could you help me troubleshooting?

[malgre]

(09-20-2011 12:43 AM)OddJob57 Wrote:  Here is an example;
http://photos.geni.com/p9/2454/9534/5344...iginal.jpg

(09-19-2011 09:31 PM)malgre Wrote:  

(09-19-2011 05:06 PM)OddJob57 Wrote:  

(09-19-2011 04:41 PM)malgre Wrote:  

(09-17-2011 11:03 PM)OddJob57 Wrote:  Screen goes black followed by an error message ("File not found") as it seems to try to find the file using the Gallery app in the device.

The app doesn't have the option "Add a document from the internet"! Can you explain exactly what you did to arrive at the "File not found" error message.

Malcolm Green

Geni can add documents to its database in several ways; one is using the menu choice "Add a document from the internet". Another way is to upload a file, e.g. a .PDF. The WFT app displays the .PDF but not the result of the "Add a document from the internet"-function.

I believe the "Add a document from the internet"-function in Geni results in a .JPG snapshot of the web-page in addition to the URL in the Geni database).

Both the .PDF and .JPG entries from the Geni database shows up as entries in the listing of docs in the WFT app but only the .PDF can be displayed (the other results in the "File not found").

Ok, I understand now - I thought you were trying to add the document from the app. However, I'm not clear exactly which type of document is failing to display. Can you let me know the URL? Does the URL display OK in the Android browser?

Malcolm Green

If you have a picture recorded in Geni as a document, you need an image viewer installed to view it (the default Gallery app won't handle images from the web). I use the free app JustPictures!

Malcolm Green

[malgre]

(12-03-2011 03:22 PM)Sydney Sheldon Wrote:  I am not able to upload a Pdf file using the menu choice .I am getting error messages.There seems to be some problem with my app.Could you help me troubleshooting?

You need to have a PDF viewer app installed, e.g. Adobe Reader (free in Market). If this isn't your problem, please provide more information about the error messages you see.

Malcolm Green